COME TO THE TAX EXPERTS
Taxes done for you without leaving home
File Online With Tax Pro
GET MATCHED TO THE RIGHT TAX PRO
Tax Pros who do your filing
anytime, anywhere
Tax Pro From Home provides upfront price quotes, the best Tax Pro match for you, and immediate tax notifications. It's easier than ever to file comfortably from home.
Get matched to a skilled Tax Pro available by secure chat or phone
Multiple layers of security to protect our clients' data from the moment they contact us, either online, in person, or by phone
Get real time updates about your taxes
Unlimited virtual customer support and on-demand chats with your Tax Pro
Upfront pricing means no more secrets. Know the cost before you're matched with your Tax Pro.
How virtual tax filing works
1
Get matched quickly
Create an account and answer a few tax questions. Once complete, you're given a price quote and matched with a skilled Tax Pro!
2
Upload your tax documents
Once matched, upload your tax docs and your Tax Pro starts your return. We'll securely message you with any other needs.
3
Sit back & relax
We'll take it from here. If you have questions, securely message or chat with your Tax Pro while they prepare your taxes.
4
Finish & eSign Securely
Almost done. Just review your return and eSign to complete it. Enjoy the rest of your day!.
NEW VIRTUAL TAX PREP, SAME FILING CONFIDENCE
Real Tax Pros backed by industry-
leading guarantees
Tax Pro From Home delivers an error free return, with your maximum refund guaranteed.

Skilled Tax Pros matched to you
When it comes to getting every credit and deduction you deserve, our virtual tax preparers don't miss a beat. You already did the hard work, so let us do the heavy lifting when it comes to your taxes. Your job? Relax, hopefully on your favorite couch.

Industry-leading guarantees backing you
When you file virtually with Tax Pro From Home, you're backed by the best guarantees and customer support in the industry. We'll make sure you get your maximum refund guaranteed.
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What are advance Child Tax Credit payments?Advance Child Tax Credit payments are early payments from the IRS of 50 percent of the estimated amount of the Child Tax Credit that you may properly claim on your 2021 tax return during the 2022 tax filing season. If the IRS has processed your 2020 tax return or 2019 tax return, these monthly payments will be made starting in July and through December 2021, based on the information contained in that return. Note: Advance Child Tax Credit payment amounts are not based on the Credit for Other Dependents, which is not refundable. For more information about the Credit for Other Dependents, see IRS Publication 972, Child Tax Credit and Credit for Other Dependents PDF. For more information about how your advance Child Tax Credit payments are calculated, see Topic D: Calculation of Advance Child Tax Credit Payments.
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What is virtual tax preperation?Virtual tax preparation lets you file your taxes with a remote Tax Professional all from the comfort of your home without having to make an office visit. Your tax prep is done by a skilled Tax Pro who will reach out with any questions at your convenience. All you have to do is upload your tax documents to your secure account, connect with your Tax Pro and review them, and relax at home (or wherever you like) while your Tax Pro completes your return.
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How long does it take for the Tax Pro to complete my return?Once you've uploaded all of your documents, your Tax Pro will work to complete your return within 7 days. You must start with Tax Pro From Home by May 7 to meet the May 17 deadline. We will no longer take any new Tax Pro From Home clients past May 7.
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Is my price locked in once I receive my quote?Yes, assuming you provided accurate tax situation information, your price will be guaranteed. However, if upon review of your tax information it is determined that a package and/or price change needs to happen to reflect your tax situation, your Tax Pro will notify you before billing you.
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What’s included in my price?Your price includes your federal return, unlimited access to your Tax Pro and our Client Care Support Team, and your return being backed by all of C & R Tax Refund guarantees. Each state return is an additional fee.
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Who is my Tax Pro and how do we interact?You’ll be matched with a skilled C & R Tax Refund Pro who is a good fit for you based on your unique tax situation. They will take the time to understand your personal tax situation and get you every credit and deduction you deserve. You and your Tax Pro will communicate by exchanging secure real-time chat messages or by scheduling a phone call with your Tax Pro at a time that's convenient for you. When ready, your Tax Pro will prepare your tax return, backed by C & R Tax Refund guarantees.
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How is this different from what competitors are offering?Our guarantees and customer experience really set C & R Tax Refund From Home apart from other options out there. Our Client Care Team is here to help from the day you join. Tax Pros flex around your schedule and are available via secure chat messages to answer all of your questions. And now with our new mobile app, you can get updates and chat with your Tax Pro while on the go. And we stand by our work. The tax returns we prepare include IRS Audit Assistance and are backed by our Maximum Refund guarantee & Lifetime Accuracy Guarantee.
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How is this different from online filing options (e.g., C & R Tax Refund)?"C & R Tax Refund From Home is a "done-for-you" tax service and not a "do-it-yourself" tax software. A skilled C & R Tax Refund is doing the hard work so you don’t have to. Your dedicated Tax Pro will find every credit and deduction you deserve, getting you your maximum refund, guaranteed. Once you answer a few questions, you get an upfront price quote, and get matched to your Tax Pro, then you just upload your tax documents. Unlike a DIY product, if you have any questions along the way, you can reach out to your dedicated Tax Pro. Online assisted tax prep gives you the confidence of having your return done by a Tax Pro with the convenience of a DIY tax product.
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How do I pay?You have different options to pay for your tax prep. Contact the C & R Tax Refund Office at (386) 243-9130 during business hours to go over payment options. Monday - Friday: 9:30- 7:30 PM EST Saturday: 10:00- 6:00 PM EST Sunday: Closed
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How is this different from filing in a C & R Tax Refund Office?You will get the same great service and knowledge of a skilled C & R Tax Refund Pro, just without the commute. Instead of visiting a Tax Pro in an office, you’re interacting with your experienced C & R Tax Refund Pro online, by phone and via secure chat messages through your secure account. You’re still getting the same great tax prep service and expertise backed by C & R Tax Refunds guarantees, such as Guaranteed Biggest Refund and our Lifetime Accuracy Guarantee.
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What is a Child Tax Credit (CTC)A child tax credit (CTC) is a tax credit for parents with dependent children given by various countries. The credit is often linked to the number of dependent children a taxpayer has and sometimes the taxpayer's income level. For example, in the United States, only families making less than $400,000 per year may claim the full CTC. Similarly, in the United Kingdom, the tax credit is only available for families making less than £42,000 per year.
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How does C & R Tax Refund from home work?You’ll get matched to a Tax Pro who understands your unique situation. Upload your tax documents and connect and review them with your Tax Pro, who will then prepare your tax return. Once your tax return is ready, you can review and sign it, all from your home. Should you have any questions, your Tax Pro is available by secure Chat or phone.
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Is my information secure?Yes. All documents and communications are handled through our secure messaging platform.
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Is a Virtual Tax Pro a real person?Yes! Your Tax Pro is a tax professional who works in a C & R Tax Refund Office.
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How do I get started with C & R Tax Refund From Home?Getting started is quick and easy! Our user friendly online resources allows you to get started from your mobile device or your computer. Pretty much any device with access to the internet. Click "Get Started" to start filing today.
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Where can I find my Adjusted Gross Income (AGI) from last year’s tax return?Your prior year AGI can be found within your accepted federal return. If you filed your federal taxes with C & R Tax Refund Online last year, your prior year return can be found in the tax application. Clicking the My Account tab at the top right corner of the screen and then choose Account Settings. You can then click to open a PDF of your previous year’s return. Alternatively, you can request your prior year return directly from the IRS website.
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How do I enter my Adjusted Gross Income (AGI) from last year’s return?When you enter your AGI, do not use any symbols, decimals, or spaces. Do not enter any values that follow decimal points. If your AGI is fewer than 5 digits, then place zeros in front of the number to make it a 5-digit PIN number. Do not place zeroes after the number, as this will result in a rejection. For example, an AGI of $1,234.56 should be entered as 01234.
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What do I need to get started and file my taxes online?Getting started with online tax filing is easy. All you need is your email address to create an account. Once you’ve done that, we’ll get you started by asking a few simple questions. You’ll need to have your W-2 or 1099 Forms handy. If your payroll company participates, you can download your W-2 information directly into your return. Or you could simply enter it yourself into your return.
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Where's my tax refund?When you file your taxes using C & R Refund Online, you can check the status of your refund directly with the IRS, either online or by phone. Online. You can check the status of your refund on the IRS website at the “Check My Refund Status” button. You’ll need your Social Security number or ITIN, filing status and exact refund amount. Go to the IRS website > By Phone. For an update on the status of your refund using the TeleTax system, call 1-800-829-4477.
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When is the earliest that I can file my taxes?C & R Tax Refund Online service will open in early January for you to prepare and submit your return. However, the IRS usually opens for e-filing at the end of January. If you submit your return before the IRS is open for e-filing, C & R Tax Refund will hold your return and file it as soon as the IRS begins accepting returns through e-file.
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How do I file for an extension on my taxes?C & R Tax Refund Online allows you to prepare and file for an extension of your federal and state tax returns. We usually make this feature available closer to April.
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What's the status of my return?When you file your taxes using C & R Tax Refund Online, you can check the status of your return directly in the tax portal. Just sign in and the status of your e-filed returns will be shown on the My Return page. C & R Tax Refund Online also sends status updates when the IRS acknowledgment occurs.
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Do I need a credit card to pay for my online return(s)?If you are eligible for a refund, you may be able to have your tax prep fees deducted directly from that refund through our E-collect program. A fee will apply for this service. Of course, we also accept all major credit and debit cards, should you prefer to pay that way.
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When is the deadline to file my taxes?The IRS deadline to file your 2020 federal tax return is May 17, 2021. If you need more time, however, you can request an extension. Be careful, though. You must file your extension request and include your payment for any estimated amount due by May 17. The extension just allows you to delay filing your full return until October 15, 2021. How to request an extension >
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Can I file my state taxes with C & R Tax Refund Online?Yes, you can file your state taxes with C & R Tax Refund Online. Not every state requires its residents to pay income taxes or even file a return. But, if you live in a state that does require a tax return, you can file it using C & R Tax Refund Online. After filing your federal income tax return, simply move to the state section. There’s an additional charge for the first state return. After the first state return, unlimited additional state returns are included for free.
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